Microsoft Xbox Makes Good… Sort of.
Written by Russ on April 15, 2008 – 10:35 pmI don’t think Microsoft actually did enough, mind you, considering that it has been over a month since the issue was blogged about.
Today, I received a call from the Better Business Bureau’s “Microsoft Representative”. Apparently, they have persons at the BBB dedicated specifically to dealing with issues that people have with them.
They’re big enough, so I suppose it makes sense.
My Rep gave me a call to let me know that Microsofit is providing me with a free code for 1 full year of Xbox Live!
Woo Hoooooo!
That’s exactly what I wanted back.
And it kind of figures that I think they should have done more than that since this wasn’t my mistake and I lost several hours of my time dealing with some unyielding folks, but that’s okay. I should be all good.
I type this without the benefit of actually sitting down in front of the Xbox to find out. The IA Summit was over the past weekend and all the intense learning, the crazy connections and over-the-top Twitter action has me more energized than I can remember being in recent years. And wholly exhausted at the same time.
And thanks, Microsoft, for giving me what I asked for.
Posted in User Experience |
April 15th, 2008 at 11:20 pm
[…] Zan Toplisek wrote an interesting post today onHere’s a quick excerptI type this without the benefit of actually sitting down in front of the Xbox to find out. The IA Summit was over the past weekend and all the intense learning, the crazy connections and over-the-top Twitter action has me more energized … […]