Comments on: Solving the “Repeat Email Address” Form Issue. Maybe.

By: istavrak

istavrak — Sat, 27 Mar 2010 17:16:45 +0000

Very useful article. I think submit button must be there from the beggining. From my point of view that is the only version that may confuse users.

By: Marit

Marit — Sat, 20 Mar 2010 22:25:48 +0000

Re version 5:
When I came as far as to the submit button, I started to read “submit” and went autopilot to push that button without reading the whole text. Others might react differently, this was just my reaction.

Interesting discussion and prototype.

By: Design patroon: Geef e-mailadres groot weer bij registratie

Design patroon: Geef e-mailadres groot weer bij registratie — Wed, 10 Mar 2010 07:24:02 +0000

[...] One Consulting wordt echter geëxperimenteerd met een nieuw interessant patroon, in het artikel Solving the “repeat emailaddress” form issue. Steve Krug merkte namelijk in een discussie op dat de veel verkeerde e-mailadressen wellicht het [...]

By: James Mansfield » Blog Archive » Death to email address re-entry

James Mansfield » Blog Archive » Death to email address re-entry — Mon, 01 Mar 2010 03:43:49 +0000

[...] Dialog also suggested this as his preferred solution. Another idea that Dan Naumman sent me was this one that suggests repeating the email address at the end of the form before the final submit button. I [...]

By: Jordan Moore

Jordan Moore — Fri, 26 Feb 2010 11:31:55 +0000

I would recommend updating the email “preview” on keypress.

If a user gets their email wrong the first time, then clicks the edit link returning cursor focus to the email field, they may type it incorrectly again and click submit missing the opportunity to see their mistake (except for on the dialog after submit which I assume is for test purposes).

Otherwise, solid solution to an annoying problem.

- Jordan

By: Formularze: zmora powtarzania adresu email

Formularze: zmora powtarzania adresu email — Fri, 26 Feb 2010 10:17:29 +0000

[...] userglue – na końcu formularza wyświetlany jest podany adres, z prośbą o weryfikację.UserGlue UserBlog » Blog Archive » Solving the “Repeat Email Address” Form Issue. Maybe. – Via BuzzIt!Posted in google buzz Leave a Reply Click here to cancel reply. Name [...]

By: Ruairi Galavan

Ruairi Galavan — Fri, 26 Feb 2010 10:06:33 +0000

I think there is a danger of over engineering this problem – for such a small problem. User generally don’t mind entering their email address twice. However having looked at the 5 versions of the prototype, version 1 is by far the clearest and least obtrusive. As you mentioned, it definitely would hold more value on longer forms.

Nice job.

By: Tim Wright

Tim Wright — Thu, 25 Feb 2010 21:29:58 +0000

I liked the concept but found the behaviour of the “edit” link confusint. I’d expected it to let me edit the larger text at the bottom directly. I didn’t notice the change in focus to the email field until after I’d clicked it a couple of times.

Tim

By: Mathijs

Mathijs — Thu, 25 Feb 2010 13:59:48 +0000

I think this would help a bit, but I’m not sure that font size is the problem. I think people see their own e-mail address so much that they don’t read it anymore, no matter how big it’s displayed. It’s just a blur of characters. I know this is true for highly frequent words like ‘the’: research shows that people look at them as units, not as sequences of letters.

I think the real solution is in the browser offering to autocomplete or even prefill your e-mail address in a form field called ‘E-mail’. That way, you fill it in one time carefully, and then never think about it again. Firefox does this out of the box in many cases (but not in the e-mail field for this comment, for example).

By: Alex

Alex — Thu, 25 Feb 2010 11:10:29 +0000

Oh and one more thing. I believe that displaying 2 email fields isn’t that bad an idea since even if you copy/paste you get to see your email more often.